Support Center
Find answers, get help, and connect with our support team
Frequently Asked Questions
Getting started with Nimbuz Platform is easy! Simply sign up for a free
account, complete the onboarding process, and you can start deploying
applications immediately. We offer a free trial with no credit card
required.
Nimbuz Platform supports a wide range of programming languages including
Node.js, Python, Java, PHP, Ruby, Go, and .NET. We also support popular
frameworks like React, Angular, Vue.js, Django, Express.js, and many
more.
Our billing is based on actual usage including compute resources,
storage, bandwidth, and any add-on services. We offer transparent
pricing with no hidden fees. You can monitor your usage in real-time
through our dashboard.
Yes, we provide automated daily backups for all data stored on our
platform. We also offer point-in-time recovery options and you can
create manual backups at any time. All backups are encrypted and stored
securely.
Security is our top priority. We implement encryption at rest and in
transit, regular security audits, DDoS protection, access controls, and
compliance with industry standards including SOC 2 and ISO 27001.
Absolutely! We provide migration tools and support to help you move your
existing applications to Nimbuz Platform. Our team can assist with the
migration process to ensure minimal downtime.
We offer multiple support tiers including email support for all users,
priority support for paid plans, and dedicated support for enterprise
customers. Our support team is available 24/7 for critical issues.
Nimbuz Platform offers auto-scaling capabilities that automatically adjust
resources based on your application's demand. You can also manually
scale resources through our dashboard or API.
Support Channels
Email Support
Send us an email and we'll respond within 24 hours
General: info@dilligentech.com
Technical: support@dilligentech.com
Phone Support
Call us during business hours for immediate assistance
India: +91 9361244204, +91 9900578552
Mon-Fri: 9 AM - 6 PM IST
System Status: All systems operational.
Check our status page for real-time updates on
service availability.