Privacy Policy

1. Introduction

Nimbuz Platform ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud platform service and website.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number)
• Account credentials and authentication information
• Billing and payment information
• Company information and job title
• Communication preferences

2.2 Usage Information

We automatically collect certain information about your use of our Service:

• Log data (IP addresses, browser type, operating system)
• Device information and unique identifiers
• Usage patterns and feature interactions
• Performance metrics and error reports
• Cookies and similar tracking technologies

2.3 Application Data

When you deploy applications on our platform, we may process:

• Application code and configuration files
• Database content and structure
• Logs and monitoring data
• File uploads and user-generated content

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing, maintaining, and improving our Service
• Processing transactions and billing
• Sending administrative and service-related communications
• Providing customer support and technical assistance
• Monitoring usage and detecting security threats
• Complying with legal obligations
• Marketing communications (with your consent)
• Analytics and business intelligence

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our Service, such as:

• Cloud infrastructure providers
• Payment processors
• Analytics services
• Customer support tools

4.2 Legal Requirements

We may disclose information if required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal process or government requests
• Protect our rights and property
• Ensure user safety and security
• Investigate potential violations of our Terms

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments and monitoring
• Secure development practices
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Restriction: Limit the processing of your information
• Objection: Object to certain types of processing
• Withdrawal of consent: Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience and functionality
• Provide targeted content and advertisements

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your information when it is transferred internationally.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@dilligentech.com
• Phone: +91 9361244204, +91 9900578552
• Address: 106, Bilden's Paradise, B-Block, Malleshpalya, Bengaluru - 560075